YOUR ACTIVE ENERGY PARTNER
Your actual data. Real-world results. Active care, 24/7.
Your family’s actual energy use shapes your solar and battery system. We refine that design with what we learn from comparing past designs with real-world results across thousands of Hawaiʻi systems. Once installed, our technology keeps watch 24/7, alerting you to problems and guiding you through outages at no extra charge.
Design my system
▶Same electric bill.
Different lives.
15-minute
energy-use windows through HECO
24/7
monitoring, automatic alerts, and customer guidance
Included
active monitoring and guidance at no extra charge
A monthly bill shows how much electricity you used. It does not show when your family needed it. Daytime and evening use can call for different solar-and-battery designs—even when monthly totals match.
With your permission, our direct HECO Green Button integration provides actual electricity use in 15-minute intervals. We design solar production and battery storage together around that measured pattern.
Your roof, backup priorities, and future plans complete the picture. You shouldn’t have to guess when every appliance uses energy. Your data tells us.
FROM YOUR METER TO YOUR DESIGN
The detail makes
the difference.
Illustrative daily pattern · Not customer data
A clearer view of when
your home needs power.
Measured patterns help shape the system, rather than broad estimates from a monthly total.
We talk through what you want to keep running when the grid goes down.
Changes to your home and the way you use energy belong in the design conversation.
DESIGN VALIDATION
We compare past designs with ongoing operating data across thousands of systems installed in Hawaiʻi. That real-world feedback informs the choices we make for your home—from solar production to the battery storage your family needs.
Actual 15-minute intervals reveal when you need power, so solar and batteries are designed together.
Past designs and ongoing operating data show how systems perform in Hawaiʻi conditions.
Included monitoring, automatic alerts, and guidance help protect savings and backup power after installation.
Our system checks backup reserve, utility-program and export settings, watches for component problems, and proactively messages you when something needs attention. A temporary setting left behind should not quietly erode your savings.
This continuous monitoring, automatic outreach, and customer guidance are included at no extra charge. We help you understand what is happening and what to do next.
A reserve left high or the wrong export or utility-program setting can reduce useful savings. We flag settings that need attention in the context of your system and backup priorities.
When an issue is discovered, our system proactively messages you. Outage and storm events trigger a response within minutes, with guidance as conditions change.
Review a setting, conserve battery power, or prepare for a restart. Automatic guidance helps you act at the right time, day or night.
A component fault or incorrect setting can increase your reliance on utility power without an obvious warning. We monitor for these problems and send guidance, helping you act before the next bill becomes a surprise.
We also compare your system with nearby systems. When output falls across the neighborhood, weather may explain the change. If your system alone falls behind, it can point to an issue that needs investigation or service.
Talk through your energy needs ↗EVERYDAY SYSTEM TROUBLE
Backup reserve, utility program, and export settings deserve ongoing attention. Higher reserves can be right for a storm; a temporary change forgotten afterward can reduce everyday savings.
NEIGHBORHOOD PERFORMANCE
Comparing nearby systems helps identify isolated underperformance and direct attention where it is needed. It provides context for investigation rather than making you discover a problem alone.
WATCH THE DIFFERENCE IN ACTION
Some system problems stay quiet. Your electric bill doesn’t. See how active attention to your settings and performance helps catch the issues you might otherwise miss.
Watch The Bill That Bites ↗STORM READINESS · OUTAGE SUPPORT · RECOVERY
You don’t have to memorize every step. Our technology watches conditions and proactively guides you as they change.
01 / BEFORE THE OUTAGE
When nearby systems enter Storm Watch but yours has not, we notify you to consider turning it on.
02 / WHEN THE GRID GOES DOWN
We report that you’re running on battery and/or solar, your battery’s state of charge, and estimated runtime at current consumption.
03 / THROUGH THE NIGHT
If your current use could exhaust the battery overnight, we prompt you to turn off nonessential loads.
04 / BEFORE MORNING RESTART
For the supported recovery sequence, we notify you 30 minutes before the morning restart attempt so you can reduce loads.
05 / IF THE ATTEMPT FAILS
If excessive load prevents restart, we detect it and prompt you to reduce more loads before the next automatic attempt an hour later.
06 / INCLUDED ACTIVE CARE
Monitoring, automatic notifications, and guidance operate 24 hours a day, 7 days a week. Included at no extra charge.
Runtime is estimated at current consumption and changes with loads, solar production, charge, and system conditions. Restart timing follows the supported equipment sequence in your installation. We send guidance; you take the recommended customer actions. Included monitoring and guidance are separate from repairs, labor, and additional service-plan benefits.
Plan my backup power →A monthly bill combines many different days and habits into one total. Interval data shows when you use energy, helping us understand how solar production and battery storage should work together for your home.
Backup time depends on the energy stored, what your home is running, available solar production, and your equipment. We design around your priorities and help you manage your power during an outage.
Your actual energy use, what you want to keep powered during an outage, and future changes to your home. We also review the data access and equipment needed for your design and monitoring.
Measured-data availability and monitoring capabilities depend on your utility connection and supported equipment.
PUT THE DIFFERENCE TO WORK
Explore solar, battery storage, roofing, and commercial services across Hawaiʻi. Our offices on Maui and Oʻahu support a statewide team.
See how solar panels and battery storage can work together for your home.
Explore residential solar ↗Bring roof replacement and your energy plans into the same conversation.
Explore roofing ↗Plan solar and roofing around your commercial property and operations.
Explore commercial services ↗Pacific Energy stories
1:08Design
Same electric bill. Different daily routines. See why the time you use power changes how we size your solar panels and battery.
Watch the film ↗
0:34Performance
We compare each system with its own normal performance, nearby monitored homes, and the weather to spot changes that deserve attention.
Watch the film ↗
1:13Storm readiness
Follow our proactive alerts from storm readiness to estimated battery runtime and guidance that helps your stored energy last.
Watch the film ↗LET’S START WITH YOUR HOME